Personalized care is at the Heart of everything we do.
To our patients and residents, their families and our community:
At all times, the health and well-being of our patients, residents and our teammates is our first priority.
As part of our ongoing COVID-19 response, we continue to implement processes and protocols mandated by the Federal government and the Centers for Disease Control (CDC). This includes guidance related to in-person visits at our center.
Our center is currently allowing in-person visits between residents and family members, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and the Centers for Medicare and Medicaid Services (CMS). To help ensure the safety of our residents, teammates and visitors, all in-person visits must be scheduled in advance. For more information on our in-person visitation protocols or to schedule a visit with your loved one, please contact our center directly.
We continue to ask for your understanding and patience as we make every effort to ensure the health and well-being of our patients, residents and teammates. Anyone with questions regarding on center's ongoing approach to the current COVID 19 pandemic is encouraged to contact the center directly.
At Galax Health and Rehab, we’re committed to meeting the needs and exceeding the expectations of those who have entrusted us with their care or the care of their loved one.
Each day, our caring and capable healthcare professionals provide competent, compassionate healthcare services that improve the quality of lives of those we serve.
24-HOUR SKILLED NURSING CARE
Skilled nursing services are provided 24 hours a day by our professional and caring teams of Registered Nurses, Licensed Practical Nurses, Rehabilitation Therapists, Certified Nursing Assistants, and many others.
COMPREHENSIVE REHABILITATION SERVICES
Our comprehensive rehabilitation services help patients get back on their feet and on with their lives as quickly and as safely as possible. Our goal is to help our patients return home – stronger, more independent and ready to thrive.
LONG TERM CARE SERVICES
For those individuals for whom living independently is no longer possible, our center offers long-term care services that meet the medical, social and spiritual needs of our residents. We develop care plans that address the needs, wants and desires of each individual, and we strive to create a home-like environment.
Our Center is committed to promoting a Culture of Integrity in which open, honest communications are the expectation, not the exception.
Our Ethics and Compliance Program supports everyone who acts on behalf of Trio Healthcare in making decisions that align with our mission and values. Simply put, we expect our teammates to always endeavor to “Do the Right Thing,” and our Code of Conduct contains guidelines for conducting business with the highest standards of ethics.
Should any patient, family member or teammate ever have any questions or concerns regarding the quality of care and/or adherence to the highest standards of business ethics and conduct at any Trio healthcare center, we encourage them to speak to a supervisor or to the facility’s administrator.
We have also established a Compliance hotline in which a person may report their concerns anonymously:
TOLL-FREE COMPLIANCE HOTLINE: 844-587-1659
At Galax Health and Rehab, Our Mission is simple: “To make a positive difference in the lives of those we serve by providing competent, compassionate and outcome-oriented care – every day.”
To meet this most important mission, we are recruiting teammates who share our passion for helping others. If you are a healthcare professional seeking to advance your career, we’d love to hear from you!
Visit our Careers Portal to explore career opportunities with our Center.
PREPARING FOR YOUR RETURN HOME https://www.residentdischarge.com/trio-healthcare
MEDICARE AND YOU https://www.medicare.gov/
VIRGINIA MEDICAID https://medicaid-help.org/virginia-medicaid-insurance
CHOOSING A NURSING HOME http://www.aarp.org/
ADVANCE DIRECTIVES http://www.caringinfo.org/